Melting Chocolates

 HOT WEATHER ISSUES:

Sweet Tooth Candy cannot take responsibility for products damaged in transit due to extremes in temperature, nor will we replace said product before reviewing the delivery circumstances involved. We do not ship chocolate items over the weekend during the summer months. If questions arise as to perish ability, please contact us and we will do our best to provide guidance. We do offer ice packs and insulated bags for hot weather months for an aditional cost. In the event that a product is received in unusable condition, for reasons other than extremes of temperature, we must be contacted within (2) business days after physical receipt of merchandise as determined by UPS tracking. In the event that a claim is submitted after the stated time period, we will not be able to issue credit or refund product. (Keep in mind melting chocolate melts can be remelted and used for dipping if they arrive melted.)

What Can You Do:

1) Make sure someone is home to accept package or meet mail carrier to avoid package sitting in an hot mailbox

2) Track order constantly to be notified when item has been delivered 

3) Check Temperature in your area before placing order 

 

23 products